FAQs

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 5 business days to have your order processed. We ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification with tracking number through email. Then you can track your order by going to this page:

https://old.post.lt/en/help/parcel-search

 

Q: How long does shipping take?

A: Please allow up to 5 working days for your order to be processed and an additional 1-2 week to be shipped out.  

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other competitors in the jewelry industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Do "Maži dalykai JEWELRY" accept returns and exchanges?

A: If you are not satisfied with your purchase contact me within: 7 days of delivery. 

IMPORTANT INFORMATION REGARDING RINGS:
I do understand that it’s difficult to measure the diameter of your finger precisely; therefore you can return the ring that you purchased if the size is not right for you. However, it is important to note that all the delivery costs will have to be covered by you.


The rings are made from porcelain, so keep in mind this is a fragile thing. Wear it carefully and with lots of love :) 

Maži dalykai JEWELRY does not hold responsibility for any mechanical damage during wearing.